Naya

Support

Frequently asked questions

Everything you need to know about shipping, returns, fittings, and more.

Orders & shipping

01 What is your shipping policy?

Our Shipping policy can be found here

02 How can I track my order?

Once your order ships, you will receive a tracking link by email. You can also check status from your account.

Returns & fittings

03 How do returns work?

Returns are accepted within 14 days of delivery. Items must be unworn, with tags attached, and in original packaging.
Full return policy can be found here

04 What payment methods do you accept?

We accept major credit and debit cards, Shop Pay, Apple Pay, and Google Pay at checkout.

Still have a question?

Contact us